GO
Gail O
1 reviews | Active since Jul 2020
10 Nov 2020, 07:42
Disgusted with pnp pies
I am very disgusted as I wrote to their customer care email twice now more then a week ago complaining about their pnp frozen pies.
They just ignore the emails sent
The quality of the pies are horrific, but they not willing to respond to my email.
Helpful (0)
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Replies (1)GO
Gail O's updateReviewer Update
17 Nov 2020, 18:51Unfortunately your reply means nothing as your customer service has till date not been bothered to take a minute to take care of my complaint.
All you head office or customer care can do is send emails stating they busy with it, but it seems like they doing this so that I can either get tired of waiting or forget about it.
I think maybe if I state this on media like Facebook, then I can see how many people are being ignored by your customer care services.
Its sad, you should not be putting a customer care email on your products you should rather say there "if you not happy with this product don't bother emailing us as we will just ignore your complaints until you get tired or forget" that will be a better customer care message on your products.
Unbelievable that such a big company can't even have the staff to take care to their customers that's money actually allows your company to grow and have salaries.
Unbelievable
All you head office or customer care can do is send emails stating they busy with it, but it seems like they doing this so that I can either get tired of waiting or forget about it.
I think maybe if I state this on media like Facebook, then I can see how many people are being ignored by your customer care services.
Its sad, you should not be putting a customer care email on your products you should rather say there "if you not happy with this product don't bother emailing us as we will just ignore your complaints until you get tired or forget" that will be a better customer care message on your products.
Unbelievable that such a big company can't even have the staff to take care to their customers that's money actually allows your company to grow and have salaries.
Unbelievable
GO
Gail O's update17 Nov 2020, 18:51
Reviewer Update
Unfortunately your reply means nothing as your customer service has till date not been bothered to take a minute to take care of my complaint.
All you head office or customer care can do is send emails stating they busy with it, but it seems like they doing this so that I can either get tired of waiting or forget about it.
I think maybe if I state this on media like Facebook, then I can see how many people are being ignored by your customer care services.
Its sad, you should not be putting a customer care email on your products you should rather say there "if you not happy with this product don't bother emailing us as we will just ignore your complaints until you get tired or forget" that will be a better customer care message on your products.
Unbelievable that such a big company can't even have the staff to take care to their customers that's money actually allows your company to grow and have salaries.
Unbelievable
All you head office or customer care can do is send emails stating they busy with it, but it seems like they doing this so that I can either get tired of waiting or forget about it.
I think maybe if I state this on media like Facebook, then I can see how many people are being ignored by your customer care services.
Its sad, you should not be putting a customer care email on your products you should rather say there "if you not happy with this product don't bother emailing us as we will just ignore your complaints until you get tired or forget" that will be a better customer care message on your products.
Unbelievable that such a big company can't even have the staff to take care to their customers that's money actually allows your company to grow and have salaries.
Unbelievable