NG
Natasha G

1 reviews | Active since Apr 2019

05 Sept 2019, 15:13

DISGUSTED WITH PICK 'N PAY AND THEIR DOFF TV

We bought a AIM 43 inch Smart TV with the intention of watching DSTV Now. Unfortunately i was not able to update the app on the play store as it is not available, what was the point of calling this a smart TV if i wont even be able to use the number 1 app i had gotten it for?! We had some from the technical department assist us before but now that aren't answering us at all. EXTREMELY UNHAPPY WITH YOUR PRODUCT AND SERVICE!!!

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Replies (1)
Pick n Pay
Pick n Pay's reply06 Sept 2019, 10:14
Official
Good day Natasha Gibson, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team