DISGUSTED in the sushi department at Pick n Pay Hyper By The Sea

Item: Pick n Pay
Rating: 1
Author: Courtney B

Absolutely SHOCKING attitude and service (or lack thereof) from the sushi department in Pick n Pay Hyper By The Sea. Your store closes at 7 pm. On two separate occasions I have gone there at 4:30 & 5 PM and requested a sushi platter to be made, I am happy to wait. The incredibly rude staff tell me, "NO take what is there on the shelf or don't take, they not making more platters." Are two 4 piece platters going to feed my family? Because that's pretty much what they have left at that time on the shelves! I then made my way to the La Lucia branch and on both occasions they were more than accommodating. I will be sure to let friends and family know about these two awful experiences.

FYI, I have read other reviews with the same complaints regarding the sushi staff. I hope you look into rectifying this.

Disgusted.

Helpful (0)

Replies (1)

Pick n Pay's replyOfficial

11 Jul 2019, 13:47

Good day Courtney

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service experienced.

We are busy addressing this with management & correspondence to your complaint will be done via this team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Pick n Pay Team

Pick n Pay's reply11 Jul 2019, 13:47

Official