Disgusted in the behaviour of a very rude Pick n Pay staff member

<p>On Saturday afternoon (22.04.2017 ) we went to Pick n Pay Rosettenville got into the mall. Grabbed a trolley placed my 3 year old son in the trolley on my way to Pick n Pay staff member Siphamandla from Pick n Pay approached me in a really rude manner stating that he needs the trolley. I told him I am on my way to Pick n Pay and I am going to use the very same trolley for my shopping. My three year old was totally traumatized when he was trying to pull him out of the trolley. He then forced me to walk in front of him as he wanted to see if I was really going to Pick n Pay and said I better move fast. I told him I am going to Pick n Pay. He then again got so angry and attempted again to pull my son out of the trolley. We told him that he will not take my son out of the trolley. </p> <p>At that very moment this guy wanted to hit me and my uncle got there just in time. Asking what's going on , Siphamandla then argued with my Uncle he stood infront of my uncle,wanting to fight with him. The two of them then argued and almost fought and then Siphamandla reached in his pocket for a knife. We then jumped in to stop the heated argument and went straight to Pick n Pay to report it and Manager Edward just brushed it off as if it was nothing. Patricia another staff member came and gave us the store managers name. We truly disgusted and embarrassed by this babarian behaviour. We were three ladies and Siphamandla wanted to intermediate us, so he thought we were alone until my Uncle came out of the other shop. We truly feel this needs to be dealt with on a serious level and we will not leave at this. We will take it up further if need be. </p> <p>We would like to know what is Pick n Pay going to do about their staff that is not customer centric because this can happen to the next customer.(woman)</p> <p>Hope to hear from you real soon.</p> <p>J C Jaftha</p> <p> </p>