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shaun G

1 reviews | Active since Jan 2019

03 Feb 2019, 23:58

Disgusted Cutomer Pick n Pay Cornubia

The store deserves a -10 rating. I am absolutely disgusted at the Cornubia Branch for selling so called vegetarian cheese and tomato sandwiches but upon opening these prepacked lunch items one finds cheese and ham instead.

There is no excuse for such a item being incorrectly labelled and falsely displayed as vegetarian for public consumption.

I will be taking this up further as it is sickening at how such a slip up can take place.

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Feb 2019, 10:44
Official
Good day Shaun, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team