MM
Moshala M
1 reviews | Active since Jul 2019
01 Jul 2019, 15:33
Disgusted customer
I was at pick n pay giyani, went there to withdraw the money that was send by their time bank account and the cashier together with the so called supervisor by the name of bongi gave me a bad customer service. They said they don't have MONEY I asked them what must I do as a customer and they said they don't know. Really I'm disgusted and want to close this account rightaway
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Pick n Pay's replyOfficial
02 Jul 2019, 17:43Good day Moshala Mmatli,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service experience and inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service experience and inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply02 Jul 2019, 17:43
Official
Good day Moshala Mmatli,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service experience and inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service experience and inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Best regards,