1 reviews | Active since Nov 2018
Disgusted by the treatment at Pick n Pay Malvern Queensburgh
In these uncertain crazy new norms that the whole world is adjusting to, I would like to remind the staff of our local Pick n Pay that Customer Service should be at the Center of all you.
I was treated so badly this morning, just trying to get some boxes.
Arrived at the back, there was no guard there. Tried to make enquiries only to be ignored by the staff that were there. Tried asking for help only to be ignored.
Then the guard arrives and chases me away like I am some sort of vagrant, saying the manager said I can’t be there. When it was the staff inside that told me to go around the back.
Disgusting.
Mr Duncan Hattingh, the manager, I would like to remind you that in the recent looting and unrest it was the community of Malvern that kept your doors open and safe.
And for that I think the least you and your staff can do is to treat people with respect. It may be a forgotten art of late but it goes along way to keeping customers happy.
And the store is here to service the community, not just to take our money.
Just a little courtesy and respect. Not something too difficult.
