LU
Lynette U

1 reviews | Active since Oct 2015

13 Oct 2015, 14:39

Disgusted and Offended

I am highly offended by the treatment I have undergone from this branch of PnP. My company and I personally have spent over a R100,000 at this branch alone in the last 10 months. The managers are at the best of times unknowledgeable and at the worst dismissive and rude. I have gone from loyal customer to someone who will actively encourage others not to support this branch of PnP..<br> <br> Olympus branch never has any of the basics such as salad ingredients, toilet paper or milk and will more often than not will not have them for days. This is especially strange seeing as they have several \luxury"products stocked for weeks on end. <br> <br> My company and this particular branch of PnP had an agreement concerning the purchase of large amounts of meat products at a special rate on a daily basis. Not only were we approached by management in regards to this agreement"

0
Replies (1)
Pick n Pay
Pick n Pay's reply13 Oct 2015, 16:15
Official
Hello LUYSDeli,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***