Disgruntled Customer

Pick n Pay Liquor Store - Protea Glen Mall

I went to buy my alcohol at the Pick n Pay Liquor Store in Protea Glen Mall and had to stand in a line whereby the floor manager was busy having a chat with the teller. This lasted for a while and nobody had a the decency to even explain to me why I am waiting for them to finish their chat.

Once he left the teller, I went forward and stood there waiting for assistance. Nothing! she didn't greet nor even tell me I should hold on. Eventually I asked her if I should hold on any longer because I have been waiting for awhile now, she just responded abruptly telling me that I should move to the next teller once it's open. I asked her if this is how they treat their customers, she never responded and never even looked at me. I asked the security for the floor manager and he said he doesn't know him.