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DESRE E
1 reviews | Active since May 2017
16 Sept 2024, 09:22
Disgraceful service
You would think with the sate PnP is in they would up their customer service. I order from ASAP atleast once a week.
My order was fully invoiced but short delivered. After holding on forever, I was told my query might be reviewed by this afternoon. The confirmed that they where supposed to deliver 2 bags but the driver only gave me one.
I phoned the call center about 5 min after receiving the partial order. They could have gotten hold of they driver to bring my package. But instead it had to go to admin and they will decide what to do.
I don't want a refund on the item, because I will have to spend extra money to then receive the thing I ordered in the first place.
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