DISGRACEFUL

DISGRACEFUL!!! That a store would treat a Customer this way. I bought a DVD for my daughter at Ottery Hyper about 2 weeks ago. She opened it on Monday and found that it was faulty and could not read. I took it back - the manager - Clint -- RUDELY told me that he was NOT going to replace or refund me. That there's a 24 hour policy on DVD's (which appears nowhere in writing) Now I'm sitting with DVD that I PAID for -- that doesnt work. DAMN *****s