NM
Nicky M

1 reviews | Active since Apr 2015

10 Apr 2015, 14:01

**************, Harrasment and Insult

I went to Pick n Pay Mini Market Fourways Corner Witkoppen and Douglas Drive at 11:55 this mid morning. As I walked into the shop trying to find my way around the shop a security Guard in a black and Yellow uniform and a thick gold necklace waiting at the door said to me the bag I am carrying is too big it is therefore not a handbag, he will therefore have to search when I leave the shop because I will ***** something and put inside my bag. I said to him, you are not searching my bag. You can call your manager and I will tell him the same thing. I proceeded to do my shopping. As I was busy getting the stuff I needed, I noticed that the same security guard that was at the door talking to me earlier was now standing at the entrance of ilse I was in. I ignored him and collected what I needed and proceeded to the teller, while I was busy unpacking the items and preparing to pay, I noticed again the same security guard standing in between the teller I was in and the the ilse. I told the teller- Tshefofatso that this guy is following me and asked her, who is he, she said he is a security guard for the shop.I called the manager, he came his name is Nick, he was very unhelpful.

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Replies (1)
Pick n Pay
Pick n Pay's reply10 Apr 2015, 15:46
Official
Hello nickymaseko,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***