MM
Motlotlegi M

1 reviews | Active since Aug 2013

12 Jul 2018, 16:59

************** at PnP St Peters in Observatory, Cape Town

I was refused entry into Pick n Pay Liquor at St Peter’s because I was wearing a hoodie. This is exactly the mentality people talk about when they say Cape Town is ******. They saw a black man in a hoodie and they say a ********. I would not be bul**** so I left. Had no idea Pick n Pay allowed their staff to profile patrons as *********.

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Jul 2018, 12:30
Official

Good day ,

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service experienced.

We have forwarded your complaint to the management team to address and they will be in contact with you.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu