1 reviews | Active since Aug 2013
************** at Pick&Pay'
On this day, 4 January 2022 at round about 10 Am I went to the Aliwal North family store, at the entrance I forgot to sanitize my hands as people entering the building was chatting with the security guard there. She called me back to sanitize, all fair and well. When me and my wife exit the premises, a black person came in(without sanitizing) and nothing was said, only when I started to put up a scene, he was called back. IT SEEMS LIKE THEY ARE DISCRIMINATING AGAINST PEOPLE ACCORDING TO THEIR SKIN COLOUR. This was not the first incident of this kind, this kind of thing happened on the 21st of December(a day give or take) and I told the manager that this was the first, and the last time this sort of thing is going to happen. So if Pick&Pay's emloyees(security as well, they are hired, thus, they are employees) want to be ****** and discriminate against me because I am white, I will take it further. You have 24 hours to rectify this...................
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : *** should you need to follow up on the complaint.
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Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,