sJ
stacey J

1 reviews | Active since May 2016

11 May 2016, 08:49

Disaster Birthday Cake

<p>So... i ordered a birthday cake for my mom and husband, The cake looked a hot mess. looks like my 6 year old sister wrote the birthday message, or more like scribbled. The cake was totally messy, and to make it worse they spelt the word "Birthday" incorrectly. When i contacted Pic n Pay the next day they told me to email the picture to them, but nothing came of it. Typically. </p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply11 May 2016, 09:21
Official

Dear Stacey Jacobs

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, and for the poor quality of the Cake.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***

sJ
stacey J's update11 May 2016, 09:29
Reviewer Update
Thank You