CD
Charlene D
1 reviews | Active since Apr 2016
26 Nov 2018, 22:12
Disappointment once again
I bought 2 long life 1L milks at Pick n Pay Southgate on the 17th of November 2018 and when i opened them in the days following they were sour. I thought the milk was supposed to be long life but clearly not.
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Pick n Pay's replyOfficial
15 Jan 2019, 12:30Good day Charlene,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We are sorry that we could not attend to your post earlier as we were experiencing technical errors on this site. We hope that you were able to return/exchange this product at one of our stores.
Should you have any queries/ complaints please feel free to email our Customer Care Team on *** to be assisted by a consultant.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We are sorry that we could not attend to your post earlier as we were experiencing technical errors on this site. We hope that you were able to return/exchange this product at one of our stores.
Should you have any queries/ complaints please feel free to email our Customer Care Team on *** to be assisted by a consultant.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply15 Jan 2019, 12:30
Official
Good day Charlene,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We are sorry that we could not attend to your post earlier as we were experiencing technical errors on this site. We hope that you were able to return/exchange this product at one of our stores.
Should you have any queries/ complaints please feel free to email our Customer Care Team on *** to be assisted by a consultant.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We are sorry that we could not attend to your post earlier as we were experiencing technical errors on this site. We hope that you were able to return/exchange this product at one of our stores.
Should you have any queries/ complaints please feel free to email our Customer Care Team on *** to be assisted by a consultant.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team