1 reviews | Active since Nov 2016

16 Nov 2016, 16:35

Disappointing shopping experience at Pick n Pay, Glengarry

<p>A week ago I made the time to talk to the manager on duty, telling her how disappointing it is to shop there when there is many products out of stock....it was on a tuesday evening.</p> <p>She told me they are aware of the problem and in the process of sorting their supplier's delivery times etc out.</p> <p>Yet again, when I shopped there a week later (again on a tuesday evening - 15 Nov.), the same situation occured...but even worst this time:</p> <p> </p> <p>Totally out of stock (no stock on shelves):</p> <p>Future life bread (brown)</p> <p>Eggs on special @ R24.95 (18)</p> <p>Smaller packets of tomatoes</p> <p>Tuna on special</p> <p>Faircape longlife milk, fatfree or lowfat</p> <p>Ricoffy - medium size</p> <p>Dogfood on special - waggies</p> <p>ordinary Mushrooms - economic pack specifically</p> <p> </p> <p>Very low stock (ie. not much of a selection):</p> <p>P & P sweets on special (125g)</p> <p>Packed fresh veg - and old!! (expiry date on the day of shopping)</p> <p> </p> <p>Ordinary Letucce head - old! expiry date on the day of shopping.</p> <p> </p> <p>Now I am wondering how Pick & Pay expect their customers to be happy about this???</p> <p>Always had only good things to say about the Glengarry branch....the Cape gate one is pathetic....but something went horribly wrong and I need to get myself a new retailer now...because shopping at glengarry is too frustating these days.</p> <p> </p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Nov 2016, 16:21
Official

Good day Helia,

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate shopping experience.

We are addressing the above mentioned issues with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen