MD
Melanie D
1 reviews | Active since Feb 2015
23 Jan 2023, 20:31
DISAPPOINTING SERVICE FROM FRONT LINE MANAGER
DOORS OPEN TO CUSTOMERS - BAKERY DEPARTMENT - NO BREAD ROLLS SPOKE TO SUPERVISE, AND ASKED WHEY WAS THERE NO BREAD ROLLS, COULDN'T GIVE ME AN ANSWER, SO I TOLD HER TO I WANT TO SEE A MANAGER, I WASN'T ABLE TO GO BACK, SO I TOLD THEM TO DELVER. I FELT THEY WERE OPEN FOR BUSINESS, AND THE BREAD ROLLS SHOULD HAVE BEEN READY. THE MANAGER GAVE ME EVERY EXCUSE UNDER THE SUN, WHY HE COULDN'T DELIVER. MY POINT IS, YOUR DOORS ARE OPEN THEY ARE SUPPOSED TO BE READY FOR SALE. I WASN'T IN A POSITION TO GO BACK. THEY SHOULD HAVE GONE THE EXTRA MILE TO DELIVER, MANAGER WAS VERY ARROGANT AND RUDE
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Replies (1)MD
Melanie D's updateReviewer Update
25 Jan 2023, 12:58Afternoon,
I have spoken to the Manager who was on duty, and I don't think he can resolve this. Note, if you are open for business, you should have the goods ready for a customer. Please remember, people come in, before work, and some are not able to come back.
Your manager needs to know what it is to be customer orientated, I don't think he is. He was rude, and I told him I was putting this on Hello Peter, and he didn't care, he just said, I must put his side on too.
I have spoken to the Manager who was on duty, and I don't think he can resolve this. Note, if you are open for business, you should have the goods ready for a customer. Please remember, people come in, before work, and some are not able to come back.
Your manager needs to know what it is to be customer orientated, I don't think he is. He was rude, and I told him I was putting this on Hello Peter, and he didn't care, he just said, I must put his side on too.
MD
Melanie D's update25 Jan 2023, 12:58
Reviewer Update
Afternoon,
I have spoken to the Manager who was on duty, and I don't think he can resolve this. Note, if you are open for business, you should have the goods ready for a customer. Please remember, people come in, before work, and some are not able to come back.
Your manager needs to know what it is to be customer orientated, I don't think he is. He was rude, and I told him I was putting this on Hello Peter, and he didn't care, he just said, I must put his side on too.
I have spoken to the Manager who was on duty, and I don't think he can resolve this. Note, if you are open for business, you should have the goods ready for a customer. Please remember, people come in, before work, and some are not able to come back.
Your manager needs to know what it is to be customer orientated, I don't think he is. He was rude, and I told him I was putting this on Hello Peter, and he didn't care, he just said, I must put his side on too.