PD
Pieter D
1 reviews | Active since Mar 2015
27 Nov 2018, 15:05
Disappointing service by PnP Online
I have ordered 2 cases of liquor using PnP Online, Delivery was 2 hours late and 2 bottles of liquor were smashed. PnP still has to come back to me despite several mails and attempted calls to their customer care line.
My advice is (in the light of all the adverse ratings and my personal experience) is not to use Pick n Pay for Online shopping.
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Pick n Pay's replyOfficial
15 Feb 2019, 15:05Good day Pieter,
Thank you for choosing Pick n Pay. Please accept our apologies for the late response to this post. Due to technical difficulties on this site this post was not available to us at the time of being posted. We see that your have already been assisted with this complaint on 15.01.2019. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the late response to this post. Due to technical difficulties on this site this post was not available to us at the time of being posted. We see that your have already been assisted with this complaint on 15.01.2019. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply15 Feb 2019, 15:05
Official
Good day Pieter,
Thank you for choosing Pick n Pay. Please accept our apologies for the late response to this post. Due to technical difficulties on this site this post was not available to us at the time of being posted. We see that your have already been assisted with this complaint on 15.01.2019. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the late response to this post. Due to technical difficulties on this site this post was not available to us at the time of being posted. We see that your have already been assisted with this complaint on 15.01.2019. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team