Disappointing experience with Pick n Pay Online

A very disappointing experience with an online order for a fridge/freezer. I spent hours on Sunday with the payment continuously failing. I contacted the Customer service team on for help. Eventually payment was successful and I received confirmation on email from Customer service agent saying that the order for successful and in order. Only for the order to be cancelled yesterday. PNP online says they the store does not have stock. However we found stock in the store today, when I called PNP online to say that the store can assist and can they re-instate my order the say that they have a different stock to what is in the store. If you are going to do online orders, your stock numbers need to be correct and you need to do it right ! The different explanation I get from the online staff is sad. This is poor reflection on PNP and a waste of my time. PNP you certaining don't deserve my business.