Disappointing customer service at Pick n Pay Cresent

I recently had a frustrating experience at Pick n Pay Crescent. The cashier refused to honor a discount on an item from the "Reduced to Clear" section, citing a lack of a sticker. When I asked for her name, she initially claimed she didn't have one, and later reluctantly provided a name that sounded like "Tembile" (although she wasn't wearing a name badge). To make matters worse, she complained about me to another customer, publicly belittling me for trying to purchase the item at a discounted price.

When I requested to speak with the manager, Akona, she suggested that customers must have moved the chocolate to the "Reduced to Clear" section, which I find unlikely. I suggested that the store implement regular checks on the display tables to prevent similar incidents.

Unfortunately, the staff's behavior and attitude fell short of my expectations. I hope the management takes necessary steps to address these issues and improve customer service.