Disappointed with staff

We went to Pick 'n Pay (Lakeside Mall) this morning (8:30) and the shop was getting busy as it would be payday for clients. Only 2 cashiers were working and working like snails... When we eventually got to the till - the cashier was arrogant and rude. She was so rude that i actually approached the store manager and apologised for her attitude. That's not what you expect from Pick 'n Pay. Pick 'n Pay at Lakeside Mall should take a look at how the branch (Pick 'n Pay Farrarmere) should be run. Even Oakfields is top quality. Lakeside Mall has A LOT of work to do before they can match these flagship shops...