Disappointed with online service offered

I placed an online order last week for delivery today 24 March 2020. This was the first time I used the service wanting to know whether during the pandemic I could rely on door to door delivery instead of having to go into the store to buy essential goods. My credit card was was debited for the full purchase amount yesterday, however upon delivery of my order, I only received few of the goods I purchased. I would however assume that the refund policy would allow me to go into the store to make my purchase ASAP however refunds are done within 48 hours of the delivery. To add to this disappointment I paid a delivery fee of R75.00 for goods value of R265.00 of what was actually delivered I’m extremely disappointed with the service offered by Pick n Pay and will not again use this service for my purchases