Disappointed Customer

Highly disappointed in 2 of the staff members with their approach they had at the Pick n Pay Promenade store today,I mean in a shop that was filled to capacity at a till "10 or less items" as the cashier assumes I had more than 10 items in my trolley as if I can't read or not aware of that rules,I'm an adult and know what's right from wrong.To top it off I saw a ****roach on the rolls at the bakery section