PC
Pearl C
1 reviews | Active since Feb 2020
02 Feb 2020, 16:41
Disappointed Customer
I was at the Pick 'n Pay in Central Walk Centrefor cash withdrawal. The cashier gave me R50 and I asked her to please give me change she refused and said she didn't have I asked her colleague which her till was open and saw that she was capable of giving me but she bluntly refused. The centre walk is situated between Church and Pretorius.
I get that cashier work long hours but they should change their attitude towards customers as they contribute to our paycheck. I work in Custom services and I know how frustrating it but If you keep you customers happy you will be rewarded for it no matter how hard it gets.
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Replies (1)Pick n Pay's replyOfficial
10 Feb 2020, 10:21Hi Pearl ,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We are sorry that we could not respond sooner due to technical difficulties on this site.
We are sorry that we could not respond sooner due to technical difficulties on this site.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply10 Feb 2020, 10:21
Official
Hi Pearl ,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We are sorry that we could not respond sooner due to technical difficulties on this site.
We are sorry that we could not respond sooner due to technical difficulties on this site.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
