Disappointed customer

I visited Pick n Pay Cedar Sqaure this morning around 12:00, and had the most disappointing customer experience ever at till#10. I visit this shop often as it is close and convenient but was sadly taken aback by the low quality service I experienced by both the cashier and teller today. I asked for sanitizer in between using my cards and they both we the extremely rude. They initially ignored me when I asked for sanitizer, they did the same the 2nd time and and as was offensively impolite towards me - the latter bad attitude mainly from the packer. I reported the matter to the stoor manager and she addressed it with applicable staff members. The cashier realized her mistake and apologized, but the packer continued with her bad attitude, disrespect and rudeness in front of the stoor manager. I left the store extremely upset, mostly disappointed and will never go back again. You might have lost 1 valued customer today, but if you continue to higher people with such negative energy towards your customers - 1 will become many. I hope this matter is dealt with appropriately and the employees in question are reprimanded as necessary. Your feedback to his matter will be highly appreciated.