NK
Nolwazi K
1 reviews | Active since Feb 2019
17 Feb 2019, 18:44
DISAPPOINTED AND UPSET
I brought a chocolate at Pick n Pay today, I was about to eat it but to my surprise it was bitten by rats. I'm extremely upset and disappointed that such an establishment doesn't have proper rat control and lack hygiene
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Pick n Pay's replyOfficial
19 Feb 2019, 14:00Good day Nolwazi ,
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply19 Feb 2019, 14:00
Official
Good day Nolwazi ,
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team