1 reviews | Active since Aug 2015
disappointed
I am so disappointed in the service of the staff of the pick n pay plattekloof as they do not know how to treat their customers. I went in there to buy a avo which was marked 13.99 but when I got to the till it scanned 17,99 and when I went to fetch the marked price the rude supervisor still argued with me and was very rude. the guy working in the vegetable department told her that the price was there and she kept going. I eventually as I walked to the door and she made a comment shouted at her. this is not the first time this has happened to me and nothing was done about the attitude towards customers. the service has gone down a lot.
Good day Danica,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Danica,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,