Disappinted client
<p> Went to the pick & pay southdale outlet for groceries like I do almost everyday and the cashier by the name of Vuyi totally refused to pack my staff and I waited there next to her hoping she will change her mind for over 20minutes while clients queued and she did nothing but watch me and till I decided to call the mannager on duty who then packed my staff with the help of another gentleman, while she kept shouting at me </p>
Good day Ntombizomzabalazo Tati,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Southdale store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Ntombizomzabalazo Tati,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Southdale store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,