1 reviews | Active since Oct 2009
Did Pick n Pay pretend to refund me?
I returned a dress to Pick n Pay that I had bought for a wedding but landed up not wearing.<br> Since I bought the dress on my debit card, the lady said it had to be credited on my debit card, which I had no problem with. The problem I do have is that I returned the dress on Tuesday and my money is still not in my account. Surely it is not fair, that if I purchase something and it gets taken off my account immediately, but it doesnt work the same from Pick n Pays side. How do I know that Pick n Pay actually paid my money back? The lady was very vague and couldnt get me away from the counter fast enough. I have a feeling that Pick n Pay didnt pay me back but happily took the dress back. I will never support Pick n Pay again, and I will make sure my friends and family dont either with this behaviour
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
