Deodrant Desaster

<p>We visited pick a pay in scottsburgh earlier today, while shopping, me and my husband where walking just in front of my son, his is 12. He took a can of deodrant,sprayed it, to smell it, and put it back on the shelf. As we came closer to the tills, me and my husband looked for a magazine. Then my son came up to us and said that a lady came up to him behind his back and put a can of deodrant (not even the same fragrance that he tested) in his hand behind his back, and said, you sprayed it, now you have to pay for it, i tried to see who gave it to him, took it and just put it on a shelf closse by as i could not see who it was. We went and payed for the groceries, it was R342, the cashier gave us 1 stiekee. When i asked if we are not supposed to get 2, she only said, someetimes it happens. I did not even argue. You advertise, buy for R150, and get 1 stikee free. When we wanted to leave the store, the security guard asked if we paid for the deodrant, when i asked why we must pay for it, he showed to the supervisor, in the meantime my husband was so angry he fetched it with my son, put him in the que to pay for it. When I asked the supervisor her name and customer care nr, she asked me who said that we need to pay for it, she saw my son in the que at the cashier, she told her not to ring it and ask us to stand aside, with my son still with the deodrant in his hand, with all other customers looking at us if we are *********. Then she called the manager, if im correct, his name is Mark. I explained to him my story, and after every sentenc, he rep**** with only a "oh ok, oh ok". When i asked customer care nr, then only, he said they will sort it out. It was so embarrising for my son, that he was crying after leaving the store. Why dint the employee came up to me or my husbanc and said we need to pay for it?? This is not how you treat your customers. Luc****y I am not from Scottsburgh, and this pick a pay will never see us again.</p>