Delivery Truck Caused Accident causing explosion

It is 6h00 on 30th April 2019. After numerous complaints from various people our area. We just saw an explosion outside on our electrical fencing.The culprit a Pick Pay delivery truck, who hit an electric pole, that caused entire block of flats, all the houses in May Street, to lose electricity. We have complained but it always falls on deaf ears. NOW WE ARE WITHOUT ELECTRICITY AND NO IDEA WHETHER PI K PAY ROSMEAD WILL TAKE RESPONSIBILITY FOR THEIR ACTIONS. HOW LONG DO WE NOW HAVE TO SIT WITHOUT ELECTRICITY. MY HOUSE COULD HAVE EASILY BEEN ON FIRE IF IT WAS NOT FOR MY HUSBAND AND NEIGHBORS PROMPT RESPONSE RUNNING OUT THEIR FLATS AND HOUSES WHEN THEY SAW THE EXPLOSION. AFTER A FEW NEIGHBORS CONFRONTED THE TRUCK DRIVER WHO JUST SIMPLY DROVE OFF AND PARKED IN FRONT OF THEIR GATE, READY TO MAKE HIS DELIVERY A FEW FAMILIES HAVE TO SUFFER DUE TO HIS ******** AND DISREGARD FOR THE ACCIDENT THAT CAUSED. WE WANT ANSWERS. OUR FAMILIES ARE NOW UNABLE TO COOK, I FACT OUR WIFI IS OFF AND WE NOW HAVE TO USE OUR OWN DATA, HAVING TO GO OUT TO WORK. HENCE THE ENTIRE NEIGHBORHOOD BEING AGAINST THIS SHOP OPENING UP HERE IN THE FIRST PLACE.