RF
Rob F
1 reviews | Active since Jan 2012
04 Feb 2016, 17:37
Delivery 4hrs late-charged for goods not delivered
Ordered on-line and booked delivery time of 1*** on 4/1/16.<br> Numerous phone calls to customer care(sic) with no satisfaction .<br> Order finally delivered after 1700 hrs and was charged for 3x24 coke zero cans and delivered 3x6 coke zero cans!<br> No adjustment via customer care!
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Replies (1)
Pick n Pay's replyOfficial
05 Feb 2016, 09:35Hello robfaux,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Pick n Pay's reply05 Feb 2016, 09:35
Official
Hello robfaux,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***