DB
Dante B

1 reviews | Active since Jul 2015

19 Jul 2019, 14:12

Deli understaffed, deli worker Mesikili (i think that is the name)needs training

Pick n pay Bethlehen Sechaba Mall management need to learn how to properly structure staff times. The workers in the deli are dizzy, so dizzy that the girl Masekili (name could be wrong) lacks the ability to ask who is next. Instead she just helps whomever she thinks needs to be helped without proper customer communication even though I was there first.

I am getting in my car and going to Checkers in Dihlabeng. At least the service there is better.

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Jul 2019, 15:44
Official
Good day  Dante, 

Thank you for choosing Pick n Pay. 
 
Please accept our apologies for the delay in response and any inconveniences caused to you. 
 
We view this incident in a very serious light, we are busy addressing this with our management team. 

Your reference number is ***3.
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards,
The Pick n Pay Team