CG
Chris G
1 reviews | Active since May 2016
19 Dec 2019, 15:02
Defective PnP brand sweetener sachets - no contents
Purchased PnP brand sweetener and many sachets are empty. Wrote to them via website, received no response. Left me with no option but to come here to complain.
Helpful (0)
Replies (2)0
Replies (2)
Pick n Pay's replyOfficial
20 Dec 2019, 09:08Good day Chris,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused. We have sent you an email requesting more details. Please respond to the email with details to enable us to address your with our Corporate Brands Team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused. We have sent you an email requesting more details. Please respond to the email with details to enable us to address your with our Corporate Brands Team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply20 Dec 2019, 09:08
Official
Good day Chris,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused. We have sent you an email requesting more details. Please respond to the email with details to enable us to address your with our Corporate Brands Team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused. We have sent you an email requesting more details. Please respond to the email with details to enable us to address your with our Corporate Brands Team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
CG
Chris G's updateReviewer Update
21 Dec 2019, 11:57No email has been sent to me as promised. And yes I have checked junk & spam mail boxes.
It's so sad to see how they have slipped to such a bad level.
It's so sad to see how they have slipped to such a bad level.
CG
Chris G's update21 Dec 2019, 11:57
Reviewer Update
No email has been sent to me as promised. And yes I have checked junk & spam mail boxes.
It's so sad to see how they have slipped to such a bad level.
It's so sad to see how they have slipped to such a bad level.