Defamed, Falsely accused and Humiliated- it is Pick n pay-digusted

Pick n pay Sable Square: totally disgusted with Gualio, his friend security manager and the owner Eugene- total disrespect to humanity and very sad that this behavior is accepted in these trying times of covid 19and it shows how little respect Pick n Pay has for us people, all they care for is profit and loss and will go to the any extent even humiliating us to achieve this. My shocking experience where I was falsely accused, defamed, and my brand/reputation damaged and furthermore Eugene, the owner’s total lack of empathy is as follows: On Sunday I visited Pick n pay Sable Square after buying a few items from their Canal Walk Store and went to buy croissants which they did not have, had a look around in case I needed or wanted anything else but I decided not to and walked out the store. I walked for about a kilometer halfway to my flat where Guilamo friend shouts out Wait, u wanted back at the store so I say Why? He says he thinks I forgot something back at the store. So we walk back, he makes me stand by the counter desk and proceeds upstairs, he returns after about 5 minutes and begins searching my Woolworth’s branded grey shopping bag without my permission and I say is there a problem he says I can go, I was demanded answers and he was very rude and unprofessional he sent down Guiliamo who wasn’t helpful either and I mentioned to him I am taking this to Facebook to highlight the treatment shoppers at Pick n pay Sable Square receives. Upon arriving back to my flat I called the customer care line as there was items missing from my Woolworths grey shopping bag and they got a very helpful guy from Sable Square called Shafiek calling me, he advised me don’t go to Facebook and Eugene the owner is not here today but will call me tomorrow so I agreed. Eugene called this morning and very unhelpful being the owner and he’s immediately on the offensive shifting blame and passing the buck saying that shopping bags is not allowed in the store although the entire last week I always visited the store with my shopping bag. He could neither provide me any details of my missing items. Once again I called the contact center and was on a cross line with the agent and Guiliamo who seemed least concerned and we got cut off. The agent did call back shortly thereafter and said the matter is escalated to regional who promised to get back to me before end of day. I did mention I will go to Facebook if I get no response which was the case and here I am. It highlights how much Pick n Pay really cares for us as people and will go to any extent for profit even to the pits of falsely accusing and defamation. It’s time we speak up and be heard and stop these bigheaded companies humiliating us and damaging our reputation we stand up now together.