PT
Portia T

1 reviews | Active since Jul 2014

25 May 2022, 22:49

Defamation of character,PICK n' PAY cradlestone mall

Defamation of character I always buy at pick 'n pay in cradlestone mall,On this day after paying,A pick 'n pay employee came to me and told me that they have been monitoring me through a store camera, they say I ***** everytime I go there ,I even asked the manager for the footage of all these accusations, they couldn't show me , I even phoned their head office and they promised to attend to the matter , I went to the store the next day only to find out that the woman say she was playing with me , and I am not here friend , and I do not know her, I am deeply hurt and feel so abused by pick 'n pay, I no longer buy from pick 'n pay, l am opening a case against pick 'n pay and that woman , I'm telling you my lawyer will deal with you

0
Replies (1)
Pick n Pay
Pick n Pay's reply27 May 2022, 12:27
Official
Hi Portia,

Thank you for reaching out to the Pick n Pay Customer Care Team.

Please accept our apologies for the poor shopping experience at this store.

We have been advised by our Musa from the store that they have already been in touch with you to assist with your complaint that was logged & escalated on 01.03.2022.

Kindly advise if you have experienced further issues with this store to enable us to do a follow up for you.

By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal

Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.

Chat to us on WhatsApp : +***7
Call us on   : ***
Email us on: ***

Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00

Thank you for allowing us the opportunity have this resolved.

Kind Regards,
The Pick n Pay Team