KR
Kishore R
1 reviews | Active since Aug 2014
15 Apr 2020, 11:46
Deeply Disappointing
I would allocate 000 if such provision was available. Shocking to say the least. Most unprofessional. Received 3 of 15 items!!! No reasons, calls to check whether an alternative product would suffice - nothing. The manner of delivery left much to be desired. Open cooler bag, no packets - oh, just deeply disappointed indeed.
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Replies (2)
Pick n Pay's replyOfficial
15 Apr 2020, 15:30Good day Kishor ,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the inconveniences caused to you. We view this incident in a very serious light, we are currently unable to address this complaint with our management team as you have not provided us with an order number.
Please email our Online Team your full experience with your order number to enable them to address your concerns with the relevant online team.
Email address: *** We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the inconveniences caused to you. We view this incident in a very serious light, we are currently unable to address this complaint with our management team as you have not provided us with an order number.
Please email our Online Team your full experience with your order number to enable them to address your concerns with the relevant online team.
Email address: *** We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply15 Apr 2020, 15:30
Official
Good day Kishor ,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the inconveniences caused to you. We view this incident in a very serious light, we are currently unable to address this complaint with our management team as you have not provided us with an order number.
Please email our Online Team your full experience with your order number to enable them to address your concerns with the relevant online team.
Email address: *** We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the inconveniences caused to you. We view this incident in a very serious light, we are currently unable to address this complaint with our management team as you have not provided us with an order number.
Please email our Online Team your full experience with your order number to enable them to address your concerns with the relevant online team.
Email address: *** We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Best regards,
KR
Kishore R's updateReviewer Update
15 Apr 2020, 16:49Order Number: ***
KR
Kishore R's update15 Apr 2020, 16:49
Reviewer Update
Order Number: ***