1 reviews | Active since Oct 2016

19 Oct 2016, 09:29

Declare all items in bag

<p>Yesterday i was stopped by the security guard upon leaving the PnP store at San Ridge Midrand. He accused me of *****ing the items in my bag even though I fortunately had a receipt from Spar and Clicks. After seeing the receipts he went on to say he was not satisfied with this and grabbed my bag and pushed my hand and searched it. </p> <p> </p> <p>This is totally unexceptable. I have been shopping at this store since it opened and have never been asked to declare all items in my bag before entering the store .</p> <p> </p> <p>i hopel something will be done about this!!!!</p>

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Replies (2)
Pick n Pay
Pick n Pay's reply19 Oct 2016, 11:43
Official

Good day Mammuso

We appreciate you taking the time to address your concerns with us.

Kindly accept our sincerest apologies for the poor service received. We are addressing the incident with our management team and will revert with feedback.

Kind Regards

Senabelo Ndlovu

Pick n Pay
Pick n Pay's reply19 Oct 2016, 11:44
Official

Good day Mammuso

We appreciate you taking the time to address your concerns with us.

Kindly accept our sincerest apologies for the poor service received. We are addressing the incident with our management team and will revert with feedback.

Kind Regards

Senabelo Ndlovu