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sharoma H

1 reviews | Active since Nov 2019

04 Nov 2024, 13:16

Dead end 🫣

Worst experience !!!!! I was given a card told my old one won't work I must register because the store has updated the cashier at verulam handed me a pamphlet a kind woman 🙂told me to register. The number for WhatsApp cannot be added unless it's copied & pasted their webpage doesn't doesn't work ,there's no way for a customer to update their number from an old number to a new one this is frustrating pathetic customer service instead of creating easy options its frustrating us customers and other people are benefiting because these options given to customers must make others rich and you either beg for help or change your store you shop in .I dont think 🤔 picknpay values their customers im getting tired this shopper card is a c**** to fix .... unwanted 😬 stress simple thing like change my cell number cannot be done I called the call centre countless times and I'm fed up now there's just no answer

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Replies (2)
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sharoma H's update04 Nov 2024, 16:42
Reviewer Update
These above details you gave me don't work I've tried if you give me an email address il send you the proof that's if there is an existing way to contact you because unfortunately there isn't as for the storm I can't control that sorry you feel I have the time for jokes...
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sharoma H's update06 Nov 2024, 14:32
Reviewer Update
Picknpay you guys are useless you don't complete anything it's a shame people that have created this stupid method of registering card is bringing the brand down and these idiots online look for excuses and leave their job incomplete it proves how lazy and *********** you guys are completely useless what happened to the follow up of my complaint? Do you still expect me to go shopping and beg customers because you guys cannot update my cell number ? and register a simple card ? You use excuses hide behind online portals I wish I could add screenshots of how useless your contact details are you know what your brain is like a tyre full of air ... Or just like a brick wall you keep those contact details that never works and you use it for yourself. if one more person gives me those stinky details I'm gonna swear - blow up , go fix your unavailable contact details and give me the correct details or don't waste my time at all 😡 useless people