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This is the THIRD time in as many weeks that I write about the SAME issue and keep getting a useless response from someone called Vanitha Venketas who by the way has NEVER contacted me in person. I am convinced the response on Hello Peter is automated. In TWO months of ongoing problems with Pick 'n Pay Cape Gate I had ONE call from a person named Paul who PROMISED to get back to me. That was SEVEN days ago. My next step is the consumer council. Twitter, Facebook and every social media platform I can find. PLEASE Pick 'n Pay keep your R50.00 you owe me on my smart card. Obviously after spending +/- 1 million rand in 40 years with you I am not considered a valued client