1 reviews | Active since Feb 2018
Daylight ***** beware when shopping at PnP Verulam prices vary from display to cash point!!!!
Pick n Pay are not serious about customer care. I logged a complaint regarding been charged incorrectly at Pick n Pay Verulam numerous times. The complaint was logged on 18/2/18 and I was advised I will be contacted by the regional manager within 24 to 48hrs. On the 23/2/18 after my second call to the customer care department the Verulam store manager calls, who on the day of the incident was uninterested and disappeared when I wanted to see him I told I want to speak to the regional manager. If the customer really matter, the regional manager will contact me directly to discuss and advise how they are going to prevent such from happening again. My reference number is ********** 013 to get my contact details
Good day Leslie,
Thanks for taking the time to writ to us.
Apologies for the inconvenience caused, we are addressing this with our management team.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards,
Thabisile Macuacua
Good day Leslie,
Thanks for taking the time to writ to us.
Apologies for the inconvenience caused, we are addressing this with our management team.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards,
Thabisile Macuacua
