Day Light ******* by Pick 'n Pay Asap

Order *** on the 27th September at 12:50 pm. I was charged R 109.99 for PnP Butchery Lean Beef Mince, but only received Mince worth R42.02. I queried with the customer services via the App ( on email) , the matter was dismissed. I am very disappointed with this App. I always have issues!!!!!