Day light *******

I ordered nearly 1kg of beef stew yesterday at Pick ‘n Pay via ASAP app, the beef stew they sent me is not what I prefer, Whats worse is when I put it on the scale the meat with the packaging weighs Whats written on the package meaning they included the packaging in the weight of meat, when I go to the butcher they don’t weigh the packaging, so why does Pick ‘n Pay ASAP do this? Can I please be refunded and you guys fetch your meat before it rots, I’m not eating this thing, this is not the stew I ordered, please fix this asap, I’m not paying for that meat. Order #***