Dataless!

Nevermind that this Pick n Pay's service is terrible, they also are the worst at putting their customers first or resolving your issues.

I bought a 500MB vodacom data voucher yesterday for R100 and upon leaving the store , already on my way home, I had tried to load the voucher onto my phone and it gave me a error message of : THIS VOUCHER HAS ALREADY BEEN USED. PLEASE RETURN TO DEALER.

so already annoyed, i had to drive all the way back to the Pick n Pay, just for them to tell me that I had to call Vodacom and enquire . So that's what I did. Vodacom asked for the serial number which was provided on my voucher till slip and they informed me that the voucher had already been used on the 30th SEPTEMBER 2019!!!!!!

I had no choice but to drive all the way back to Pick n Pay once again and tell them what Vodacom had said. Getting there I assumed that because of all my trouble I had already went through , that the manager of the store would AT LEAST make a plan for me to get my money back or issue me a new voucher. BUT NO, instead I had to listen to how it isn't their fault and they are just a third party,yet they are selling USED/OLD Vouchers. So whose problem does it become????? as the customer I innocently made a purchase , spending my money and still leaving the store with NOTHING!

The manager came up with no solution for me and still I sit with R100 less and No Data!

Think twice about shopping at Pick n Pay Columbine

Never again!