1 reviews | Active since May 2017

20 May 2019, 15:54

Dangerous store incompetend staff

Pick& Pay Margate Allen the manager is basically never in the store. Nobody checks the lines. In peak hours ONLY 3 Cashiers open. The CUSTOMER have to phone the store while in the store and complain and then they can open 2 tills. The lady could nor process my voucher- she"thought"....it was R120 IT WAS R220. HALF AN HOUR I HAD TO Wait to make a plan. A lot of customers have been ****** at this specific Pick&Pay. When I walked out the car watches comes like a swarm of bees. I tried to get to my car and fell over the HUGE TAR BUBBLE at parking lot. My meat damaged. All 18 eggs gone. Lol of groceries damaged as we ad my strawberries. Pick and pay should shape up and have competant supervising when manager is gone to open more tills in peak hours. They should get ladies that "dont think"but rather SWIPE voucher cars and we should feel safe when walking to our cars instead of overwhelmed by lot of carwatch and other bystanders. It is a very dangerous parking lot.

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Replies (1)
Pick n Pay
Pick n Pay's reply20 May 2019, 17:11
Official
Good day  Retha, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team. 

Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind regards,
 The Pick n Pay Team