mB
mark B

1 reviews | Active since Oct 2012

11 May 2018, 15:34

Damage to property

Pick & Pay Home Shopping delivery vehicle crashed int my gate. I am attempting to claim for the repairs but this is taking excessively long as I now dealing with their insurance company. In the mean time this is a security risk as I cannot secure by property. Please get someone in senior management to address this immediately.

0
Replies (1)
Pick n Pay
Pick n Pay's reply11 May 2018, 16:02
Official

Hi Mark,

Thanks for choosing Pick n Pay and taking the time to address your complaint with us.

Please accept our sincere apologies for the poor online delivery service experience.

We are busy addressing your complaint with our online management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas