AJ
Alroy J

1 reviews | Active since May 2016

05 Nov 2017, 13:28

Damage Product and Poor service

Good-day,

Was at your Canal Walk store last night just purchased a few things that included some chicken for our Sunday lunch. When we got home and prepare our Sunday lunch and found that the chicken we bought was completely off. We were very disappointed and upset for spent our money so far and now sitting with nothing to eat for my kids, wife and myself. Then to top it off, tried calling the store since last night and all morning with no answer. Same with the call centre, further wasting our airtime holding for assistance.

Unprofessional service and hope that someone with some since of integrity will find the time to handle this query efficiently.

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Nov 2017, 15:07
Official

Good day Alroy,

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the poor product experience.

We are addressing this with our Management team and will be in touch with feedback.

Kind Regards

Anwar Mooideen