LW
Lynette W
1 reviews | Active since Oct 2018
24 Oct 2018, 14:59
Dailight *******
Selling "Ouma" bread! advertising it as 900g, but selling half the size of other Pick 'n Pay shops. Please make sure that your bakery managers can weigh. I have reported this a dozen of times and wrote in the complaints and suggestion booklet. Please!!! this is ****************!!!
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Pick n Pay's replyOfficial
15 Nov 2018, 10:36 Good day Lynette, Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light and would like to address this with our management team & the stores bakery manager however you have not provided us with a store name.
We have tried calling you on *** however there is no response on this number as it continuously rings and then cuts off.
Please forward us the stores name and an alternate contact number for you to *** . We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
We have tried calling you on *** however there is no response on this number as it continuously rings and then cuts off.
Please forward us the stores name and an alternate contact number for you to *** . We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
Best regards,
Pick n Pay's reply15 Nov 2018, 10:36
Official
Good day Lynette, Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light and would like to address this with our management team & the stores bakery manager however you have not provided us with a store name.
We have tried calling you on *** however there is no response on this number as it continuously rings and then cuts off.
Please forward us the stores name and an alternate contact number for you to *** . We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
We have tried calling you on *** however there is no response on this number as it continuously rings and then cuts off.
Please forward us the stores name and an alternate contact number for you to *** . We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
Best regards,