Customers fed Bull**** to give no service. Cannot even say poor service!!!

Dear owners of PnP on Darwin Kraaifontein.

I do understand opening up new branches is hard work. I have supported your branch for many months now. I honestly think management needs attention.

I have lost my bank card and transferred funds via PnP voucher, as I make my household purchases from the branch. At NOON of the day I went to store as I was in need of few items for my house. Reached your till and the lady behind started to entertain one. I wanted to withdraw R3000, where I wanted to purchase “David Lains” meat at the butchery. This is one small store but yet the branch manager had to be called via the microphone? At 11:30 during the day.

So Anton arrives few minutes later. Just to tell me that the store does not make R3500 for the day - You traded 4 hours and you do not have this as sales!!! There is seriously something wrong!!!

Left my shopping just there at the store, due to your manager who cannot assist your clients!!?? I did purchase the red bulls so I did not totally just leave. As I trust you are not aware of the customer services given and provided.

I would have been ashamed to lie to customers like that. Coming from retail for 12+ years. And being one of the 5 Master Butchers in SA. 🤣🤣 No one builds customer service basted on Bull****..

Serious staff training is needed at your branch!!!